Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-rio-bravo-texas.primarycareaid.com (hereafter referred to as “Elderly Care Rio Bravo Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://elderly-care-rio-bravo-texas.primarycareaid.com.
  2. Mobile applications and software developed by us.
  3. Online services provided through our platform.
  4. Products offered for sale or download via our digital channels.

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. As an authorized user: When you sign up and use our applications and services, we process your data to facilitate your access and personalize your experience.
  2. Visiting our websites: If you browse our sites, we collect information about your visit, including pages visited, time spent, and referring URLs.
  3. Communications: We may reach out to you via email, calls, or text messages (SMS) for newsletters, promotional offers, or service updates. You can manage these communications through settings on our platform.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Your name, username, and password hash.
  2. Payment Information: Credit card details, billing addresses, and transaction history (securely stored and encrypted).
  3. Financial Information: Banking information for direct deposits or payments.
  4. Purchase Information: Details about products or services you’ve bought from us.
  5. Mobile Device Identifiers: Unique device IDs, advertising IDs, and mobile network information.
  6. Location Data: Your geographical location data when using our location-based services.
  7. Feedback: Comments, reviews, and ratings you provide to help improve our products.
  8. Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (subject to their privacy policies).
  9. Product Information: Preferences, customization choices, and product usage patterns.

We obtain this data through direct user input, automated tracking technologies like cookies and web beacons, and partnerships with third-party service providers.

Cookies

Elderly Care Rio Bravo Texas uses cookies to enhance your online experience:

  1. Strictly Necessary: These cookies enable core functionalities of our website, such as keeping you logged in.
  2. Preference: They tailor the content and behavior of our site to match your preferences.
  3. Analytics: Used by analytics providers to collect information about how users interact with our sites.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for collection or as required by law. Once the data is no longer needed, we delete or anonymize it to prevent direct identification.

Security Measures

To protect your personal data:

  1. We employ industry-standard encryption methods for secure data transmission.
  2. Our servers are secured with robust access controls and monitoring systems.
  3. We engage reputable third-party processing partners who adhere to strict security standards.
  4. Regular security audits and penetration testing ensure the integrity of our systems.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal data from them.

Your Rights

Depending on your location:

  1. Access: You have the right to request access to and receive a copy of the personal data we hold about you.
  2. Rectification: You can ask us to correct inaccurate or incomplete information.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
  4. Restriction: You may limit our processing of your data for specific purposes.
  5. Portability: You have the right to receive your personal data in a structured, commonly used format.
  6. Objection: You can object to the processing of your data for legitimate interests or direct marketing purposes.
  7. Non-Discrimination: We are prohibited from discriminating against you for exercising your privacy rights.
  8. Appeals/Complaints: If you believe we’ve violated your privacy, you have the right to file an appeal or complaint with us or relevant data protection authorities.
  9. Withdrawing Consent: You can withdraw consent for specific processing activities at any time.

To exercise these rights or for data-related inquiries, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be notified via a prominent notice on our website, and updated policy versions will be available upon request.

Contact Information

For any privacy-related inquiries, feedback, or requests:

Email: [email protected]

Mailing Address: [Provide physical address]

We appreciate your trust in our commitment to protect and safeguard your personal data.